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DISTANCE SALES AGREEMENT
1. PARTIES
This distance sales agreement ("Agreement") has been concluded between the seller, JALE
TEKSTIL SANAYI TIC. A.S. ("SELLER"), and the buyer ("BUYER") who places an order
electronically on the seller's website for the product with the features and sale price specified
below, in accordance with the provisions of the Law No. 6502 on Consumer Protection and the
Regulation on Distance Contracts.
2. DEFINITIONS
BUYER: Refers to the natural or legal person who places an order electronically on the
seller's website.
SELLER: Refers to JALE TEKSTIL SANAYI TIC. A.S., which operates the website where the
products subject to the contract are offered for sale to the BUYER.
WEBSITE: Refers to the website operated by the SELLER at the address "www.raveit.co",
where the products subject to the contract are offered for sale to the BUYER.
3. SUBJECT OF THE AGREEMENT
This Agreement regulates the rights and obligations of the parties related to the sale and
delivery of the product with the features and sale price specified below, which the BUYER
orders electronically through the SELLER's website, in accordance with the provisions of the
Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
The prices listed and announced on the website are the sale prices. The announced prices and
promises are valid until they are updated and changed. Prices announced for a limited time are
valid until the end of the specified period.
4. SELLER INFORMATION
Title: JALE TEKSTIL SANAYI TIC. A.S. Address: [insert address] Telephone: Fax: Email: contact@raveit.co
Phone:05397899792
Address:GÖZTEPE MAH. 2343. SK. ALİ BABA APT. NO: 27-29 İÇ KAPI NO: 8 BAĞCILAR / İSTANBUL
5. BUYER INFORMATION
Recipient Name: Delivery Address: Telephone: Fax: Email/username:
6. ORDERING PERSON INFORMATION
Name/Surname/Title: Address: Telephone: Fax: Email/username:
7. PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT INFORMATION
7.1. The basic characteristics of the product/product(s)/service (type, quantity, brand/model,
color, amount) are published on the SELLER's website. If the seller has organized a campaign,
you can review the basic features of the relevant product during the campaign period. It is valid
until the campaign date. 7.2. The prices listed and announced on the website are the sale
prices. The announced prices and promises are valid until they are updated and changed.
Prices announced for a limited time are valid until the end of the specified period. 7.3. The total
sale price, including all taxes, of the product or service subject to the contract is shown below:
Product Description Quantity Unit Price Subtotal (Incl. VAT)
Shipping Cost
Total:
Payment Method and Plan Delivery Address Recipient Name Billing Address Order Date
Delivery Date Delivery Method
7.4. The shipping cost, which is the product shipment expense, will be paid by the BUYER.
8. INVOICE INFORMATION
Name/Surname/Title Address Telephone Fax Email/username Invoice Delivery: The invoice will
be delivered to the billing address along with the order.
9. GENERAL TERMS 9.1. The BUYER acknowledges, declares and undertakes that he/she
has read and become informed about the essential features of the product subject to the
contract, the sales price, the payment method, and the preliminary information regarding
delivery on the SELLER's website and provided necessary confirmation electronically. The
BUYER acknowledges, declares and undertakes that he/she has obtained the correct and
complete information on the address that should be given by the SELLER to the BUYER
electronically prior to the establishment of the distance sales contract, the basic characteristics
of the ordered products, the prices of the products including taxes, payment and delivery
information.
9.2. Each product subject to the contract shall be delivered to the BUYER or to the person
and/or organization indicated by the BUYER at the address specified in the preliminary
information section on the website, depending on the distance of the BUYER's residence,
within the time frame indicated. In case the product cannot be delivered to the BUYER within
this period, the BUYER reserves the right to terminate the contract.
9.3. The SELLER undertakes to deliver the product subject to the contract in full and in
compliance with the specified qualifications in the order, together with warranty documents,
user manuals, and any other necessary information and documents, in a manner that is free
from any defects and in accordance with the legal requirements and standards, in line with the
principles of honesty and integrity, to maintain and improve the quality of the service, to show
necessary care and attention during the performance of the work, and to act with caution and
foresight.
9.4. The SELLER may provide a different product with the same quality and price by informing
the BUYER and obtaining his/her explicit consent, without fulfilling the performance obligation
arising from the contract.
9.5. The SELLER agrees, declares, and undertakes that if the fulfillment of the contractual
obligations becomes impossible due to the ordered product or service, it shall notify the
consumer in writing within 3 days from the date of learning and shall refund the total price to the
BUYER within 14 days.
9.6. The BUYER agrees, declares, and undertakes that he/she will confirm this Agreement
electronically for the delivery of the ordered product and that the SELLER's obligation to deliver
the ordered product will terminate in case of non-payment of the product price for any reason
and/or cancellation in the bank records.
9.7. The BUYER agrees, declares, and undertakes that in case the product price is not paid to
the SELLER by the relevant bank or financial institution due to the unauthorized use of the
BUYER's credit card by unauthorized persons after the delivery of the product subject to the
contract to the person and/or organization at the address specified by the BUYER, he/she will
return the product subject to the contract to the SELLER within 3 days at the expense of the
SELLER.
9.8. The SELLER agrees, declares, and undertakes that in case of force majeure events such
as the occurrence of situations that are beyond the will of the parties, unforeseeable and/or
prevent the parties from fulfilling their obligations, it will notify the BUYER of the situation. The
BUYER has the right to request cancellation of the order, replacement of the product subject to
the contract with its equivalent, and/or postponement of the delivery time until the obstructive
situation is eliminated. In case the BUYER cancels the order, the product amount paid by cash
will be refunded to the BUYER within 14 days. In case the BUYER paid by credit card, the
product amount will be refunded to the relevant bank within 14 days after the cancellation of the
order by the BUYER. The BUYER agrees, declares, and undertakes that the period of 2 to 3
weeks, which is the average time for the refunded amount to be reflected in the BUYER's
accounts by the bank, is entirely related to the bank transaction process, and that the BUYER
cannot hold the SELLER responsible for any possible delays.
9.9. The SELLER has the right to contact the BUYER via mail, e-mail, SMS, phone calls, and
other means for communication, marketing, notification, and other purposes through the
address, e-mail address, fixed and mobile phone lines, and other contact information specified
by the BUYER in the registration form on the website or updated by him/her later. By accepting
this Agreement, the BUYER acknowledges and declares that the SELLER may engage in the
above-mentioned communication activities directed to him/her.
9.10. The BUYER will examine the product/service subject to the contract before receiving it
and will not accept damaged and defective products/services such as dented, broken, torn
packaging, etc. from the cargo company. The delivered product/service will be deemed to be
undamaged and sound. Any damage or deficiency detected after delivery of the product/service
is not covered by the SELLER's liability. The BUYER shall take the necessary precautions for
the protection of the product/service subject to the contract after delivery, and if he/she uses the
right of withdrawal, he/she shall return the original product/service delivered to him/her to the
SELLER with its original box, packaging, and standard accessories, if any.
9.11. In case the credit card holder used during the order process does not match the recipient
or if a security vulnerability is detected regarding the credit card used in the order before the
product is delivered to the recipient, the SELLER may request from the BUYER the identity and
contact information of the credit card holder, the credit card statement for the previous month,
or a letter from the bank of the card holder stating that the credit card belongs to them. The
order will be suspended until the BUYER provides the requested information/documents, and if
such requests are not fulfilled within 24 hours, the SELLER has the right to cancel the order.
9.12. The BUYER declares and undertakes that the personal and other information provided to
the SELLER's website during the registration process is accurate and that the BUYER will
immediately compensate the SELLER for any damages that may arise due to the inaccuracy of
such information upon the first notification from the SELLER.
9.13. The BUYER agrees to comply with the legal regulations while using the SELLER's
website and undertakes not to violate them. Otherwise, all legal and criminal liabilities that may
arise will be solely and exclusively binding on the BUYER.
9.14. The BUYER cannot use the SELLER's website in a way that disrupts public order,
violates general morality, harasses or annoys others, violates the legal rights of others, or for
any illegal purpose. In addition, the BUYER cannot engage in activities that prevent or make it
difficult for other members to use the services (spam, virus, Trojan horse, etc.).
9.15. Links to other websites and/or other content owned and/or operated by third parties that
are not under the control of the SELLER may be provided through the SELLER's website.
These links are provided to facilitate navigation for the BUYER and do not endorse any website
or person who operates such site, nor do they provide any guarantees for the information
contained in the linked websites.
9.16. The member who violates one or more of the articles listed in this contract will be
personally liable for the legal and criminal consequences of such violations and will indemnify
the SELLER against any such consequences. In addition, in case of any legal action arising
from such violations, the SELLER reserves the right to claim compensation from the member
for non-compliance with the membership agreement.
10. RIGHT OF WITHDRAWAL 10.1. BUYER; In the case of a distance sales contract related to
the sale of goods, the buyer may exercise the right of withdrawal without assuming any legal or
criminal liability and without stating any reasons by rejecting the goods and notifying the
SELLER within 14 (fourteen) days from the date of delivery to himself or the person/institution
he indicated, provided that the SELLER is informed. In distance contracts for the provision of
services, this period starts from the date of signing the contract. In service contracts where the
service has been started with the approval of the consumer before the expiration of the right of
withdrawal period, the right of withdrawal cannot be exercised. The expenses arising from the
exercise of the right of withdrawal shall be borne by the SELLER. By accepting this contract,
the BUYER acknowledges that he/she has been informed about the right of withdrawal in
advance. 10.2. In order to exercise the right of withdrawal, it is necessary to notify the SELLER
in writing by registered mail, fax or e-mail within the 14-day period and the product must not
have been used within the framework of the "Products for which the Right of Withdrawal cannot
be Used" provisions stipulated in this contract. In case of exercising this right, a) The invoice of
the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned
is corporate, it must be sent together with the return invoice issued by the corporation. Order
returns issued on behalf of corporations cannot be completed without an INVOICE FOR
RETURN being issued.) b) Return form, c) The box of the products to be returned, its
packaging, and its standard accessories, if any, must be delivered complete and undamaged.
d) The SELLER is obliged to return the total price and the documents that put the BUYER into
debt to the BUYER within a maximum of 10 days from the receipt of the withdrawal notification
and to receive the product within 20 days. e) If there is a decrease in the value of the product
due to a fault of the BUYER or if the return becomes impossible, the BUYER is obliged to
compensate the damages of the SELLER in proportion to his/her fault. However, the BUYER is
not responsible for changes and deteriorations that occur due to the proper use of the product
or item during the right of withdrawal period. f) In case the campaign limit amount is decreased
due to the exercise of the right of withdrawal, the discount amount used within the scope of the
campaign is canceled.
11. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL Products
that are prepared according to the buyer's request or personal needs and are not suitable for
return, such as underwear, bikini bottoms, makeup products, disposable products, products that
are in danger of quick spoilage or have an expiry date, products that are not suitable for return
due to health and hygiene reasons if the packaging is opened by the buyer after delivery,
products that are mixed with other products after delivery and cannot be separated as a result
of their nature, goods related to periodical publications such as newspapers and magazines,
services that are instantly performed in electronic media or immaterial goods that are instantly
delivered to the consumer, and sound or image recordings, books, digital content, software
programs, data recording and data storage devices, computer consumables cannot be returned
according to the Regulation if their packaging is opened by the buyer. In addition, the right of
withdrawal cannot be exercised for services that have been started with the consumer's
approval before the expiration of the withdrawal period, in accordance with the Regulation.
Cosmetic and personal care products, underwear, swimsuits, books, copyable software and
programs, DVD, VCD, CD, and stationery consumables (toner, cartridge, ribbon, etc.) can be
returned only if their packaging is unopened, untried, undamaged, and unused.
12. DEFAULT AND LEGAL CONSEQUENCES If the buyer defaults on payment transactions
made with a credit card, the buyer acknowledges, declares, and undertakes that he/she will pay
interest to the bank with which he/she has a credit card agreement and will be responsible
against the bank. In this case, the relevant bank may resort to legal remedies, may request
expenses and attorney's fees from the buyer, and in any case, the buyer acknowledges,
declares, and undertakes that he/she will pay for the damages incurred by the SELLER due to
the buyer's delayed performance of the debt.
13. JURISDICTION Complaints and objections arising from this contract will be made to the
consumer arbitration committee or consumer court in the place where the consumer resides or
where the consumer transaction is made, within the monetary limits specified in the law below:
As of 28/05/2014: a) In disputes with a value below 2,000.00 (two thousand) TL, district
consumer arbitration committees, b) In disputes with a value below 3,000.00 (three thousand)
TL, provincial consumer arbitration committees, c) In metropolitan cities, disputes with a value
between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL are referred to the
provincial consumer arbitration committees. This contract is made for commercial purposes.
14. ENTRY INTO FORCE The BUYER is deemed to have accepted all the terms of this
agreement when he/she makes the payment for the order placed through the Site. The
SELLER is responsible for making the necessary software arrangements to obtain confirmation
that this agreement has been read and accepted by the BUYER on the Site before the order is
placed.
SELLER: BUYER: DATE:
ⓒ2023 Raveit | All rights reserved
