PRIVACY AND SECURITY POLICY

All services provided in our store belong to ‘Jale Tekstil San. Tic. A.S.’ registered at Göztepe mh. 2343.sk no 27/29 BAGCILAR/ ISTANBUL, and operated by our company.

Our company may collect personal data for various purposes. Below, it is indicated how and in what manner personal data is collected, and how these data are protected.

By filling out various forms and surveys on membership or our store, some personal information (such as name, surname, company information, phone number, address or email address) about the members is collected by our store due to the nature of the business.

Our company may send campaign information, information about new products, and promotional offers to our customers and members from time to time. Our members can choose whether or not to receive such information when they become a member, and can change this choice from the account information section after logging in or by notifying us using the link in the informational message they receive.

Personal information transmitted electronically to our store by our members during the approval process, whether through our store or via email, will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we made with our members.

To identify system-related problems and to resolve problems or disputes related to the services provided quickly, our company records the IP address of its members and uses it. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

In addition to the purposes and scope determined by the Membership Agreement, our company may use the requested information for direct marketing purposes by itself or in cooperation with the persons it collaborates with. Personal information may also be used to contact users when necessary. The information requested by our company, information provided by the user, or information related to transactions made through our store may be used for various statistical evaluations, database creation, and market research by our company and the persons it collaborates with, outside the purposes and scope determined by the "Membership Agreement," without revealing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, to consider this as a duty of confidentiality, and to take all necessary precautions and exercise due care to ensure and maintain confidentiality, and prevent the whole or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our online shopping websites. Your credit card information is not stored in our system in any way.

There are two things you should pay attention to in order to know that you are on a secure website when you enter the transaction process. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in accordance with the sales process and instructions given by you. Credit card information used during the shopping process is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and sent to the relevant bank for query. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, the possibility of third parties accessing this information under any circumstances is prevented.

The reliability of payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against credit card fraud. Therefore, for first-time customers who order from our online shopping sites, it is necessary to confirm the accuracy of their financial and address/phone information before their orders can be processed and delivered. If necessary, the credit card holder may be contacted or the relevant bank may be contacted to verify this information.

All the information you provided when signing up can only be accessed and changed by you. If you keep your login information secure, it is not possible for others to access and change the information about you. For this purpose, 128-bit SSL security is used during membership procedures. This system is an international encryption standard that cannot be broken.

Internet shopping sites with a hotline or customer service center and clear address and phone information are preferred more today. In this way, you can get detailed information about all the issues that concern you and obtain more reliable information about the reliability of the online shopping service provider.

Note: We recommend paying attention to the fact that the open address and phone information of the company is available on the internet shopping sites. Before shopping, note down all the phone/address information of the store where you bought the product. If you do not trust it, call to confirm before shopping. All the information and location of our company are indicated on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us by mail-order method will be stored in accordance with our company's confidentiality principle. These details are held for 60 days in case of possible objections to credit card withdrawals that may arise with the bank, and then destroyed. If any amount is withdrawn from your card other than the cost of the mail-order form approved by you for the products you ordered, the bank will naturally refund it to you.

EMAIL SECURITY Never write your credit card number or passwords in emails that you send to our Customer Service regarding any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.

BROWSER COOKIES Our company can obtain information about users who visit our store and their use of the website by using a technical communication file (Cookie). Technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing information about the status and preferences of the website.

The technical communication file helps to obtain statistical information about how many people visit the site, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertising and content designed specifically for users on user pages. The technical communication file is not designed to obtain data or any other personal information from your main memory or email. Most browsers are designed to accept technical communication files by default, but users can change their settings to prevent them from being sent or to receive a warning when a technical communication file is sent.

Our company can change the provisions of this "Privacy Policy" at any time by publishing them on the website or by sending an email to the users, or by publishing them on the website. If the Privacy Policy provisions change, they become effective on the date they are published.

You can send an email to contact@raveit.co for any questions or suggestions about our privacy policy. You can also contact our company using the following contact information.

Company Name: Jale Textile Industry and Trade Co. Ltd. | Raveit - Istanbul 

Address: 

Email: contact@raveit.co 

Tel: